Carbon Neutral Shipping
Māla Girl works with Sendle to offer carbon neutral shipping through the USPS First-Class Mail throughout the United States. We also offer First-Class International shipping. The rate is based on your shipping location.
Orders typically ship within 48-72 hours of order placement, and usually arrive within 2-5 business days after the order has been shipped. Please note that due to COVID-19, there might a slight delay in shipping.
To guarantee on time holiday delivery, Sendle has requested that all orders be placed by December 15, 2021.
You may cancel or modify an order placed with the Service prior to the shipment or placement of the order. Mala Girl will refund all cancelled orders where the order has not been placed or otherwise initiated, such as with a third-party shipping company. Mala Girl ships products either directly, or through third-party suppliers. While we will work diligently to ensure that products are delivered in the indicated time, you agree that Mala Girl will not be liable for any delays in shipping or delivery resulting from the action or inaction of any shipping or carrier service utilized by Mala Girl.
Mala Girl monitors all orders to guard against fraud and identity theft. Mala Girl may verify transaction records and information with the relevant bank or credit card company. If an order is placed that Mala Girl believes is fraudulent following such verification process, Mala Girl will cancel the order, notify the consumer of the fraudulent order, and inform law enforcement. If an ordered product does not arrive to a destination within the continental United States within a month of the order without notice of justifiable delay on behalf of Mala Girl, or if an ordered product arrives damaged, broken, or otherwise defective, Mala Girl will work with you to address whatever issue you may have. Generally, Mala Girl will refund you the full price of your order or provide a replacement product, provided that you provide Mala Girl with (i) notice of the defect and (ii) a description of the defect, including as required, evidence of such defect, within a week of your receipt of the product.